Capture essential insights from recordings with our unique tagging system. Tags can be personalised to your business to help you extract key information immediately, from detailed insights about why there is a spike in call volumes, or long-term data
analysis to track which teams are excelling
Convert recordings into concise
summaries, enriched with
contextual sentiment analysis to
reveal customer emotions and
intent.
Analyse your call data to identify
trends, streamline processes, and
boost productivity, enhancing
overall customer service.
Use AI-powered insights to detect
anomalies in calls, ensuring
compliance with regulations and
optimising operations
Gain access to real-time analytics,
allowing you to react to data faster
and make informed decisions
without delay
