At Aiphoria, the heart of our endeavor lies in the collective spirit and talents of our team. Embarking on a journey to revolutionize your data and audio, we fully understand that such a vision demands extraordinary individuals. Our most valuable resource is a cohesive team that not only achieves goals efficiently but also enjoys the journey together.
Matthew is an experienced entrepreneur with a strong background in customer contact and banking CRM. He specialises in consolidating multiple banking data sets into single platforms, enabling more effective customer engagement through next-best-action tools. His expertise also includes telephony-based SaaS solutions, securing venture capital for platform development, and offering consultancy on AI adoption.
Matthew excels in driving transformation projects, embedding security and compliancy in data-driven SaaS applications, and optimising team performance. He’s also skilled in commercial strategy and developing go-to-market plans that drive success.
Donal is passionate about helping businesses make sense of data and technology, turning complex information into actionable insights. With a strong background in digital experience data—covering web analytics, CRM, and large-scale cloud data—he’s also well-versed in platforms like
Google Cloud and Azure Machine Learning. Donal uses R and Python to transform, analyse, and visualise data and is a certified Google BigQuery developer. He has experience working with various specialist libraries, including PyTorch, spaCy, NLTK, Hugging Face, and cutting-edge models
like OpenAI's GPT-3 and GPT-4.
Donal’s contribution to establishing a new Applied AI function at Cytiva, a leading Life Sciences company, has provided him with valuable experience in driving innovation and transformation with AI.
Paul is an AI and neural network expert with a strong focus on language models and SaaS platform development. His work strikes a balance between simplicity and depth, driven by a strong foundation in Bayesian mathematics, inferential statistics, and regression models.
On the programming side, Paul is proficient in R, Matlab, TypeScript, C#, and Python, and equally skilled with tools like Power BI and Azure AI Services. He has hands-on experience building intuitive chatbots, improving predictive analytics, and refining NLP features for smarter data processing. At his core, Paul is a thinker who excels at turning complex ideas into accessible solutions.
As our Chief Customer Success Officer, James brings 15-years of hands-on experience in voice technology and contact centre operations including launching a top-tier PCI payment solution which provided invaluable insight into the essentials of security and performance at scale.
At Aiphoria, James encourages a commitment to excellence and champions a customer-first philosophy, ensuring product development is closely aligned with customer needs while driving innovation in voice AI solutions. His pragmatic yet dynamic approach solidifies Aiphoria's mission to deliver solutions that are as reliable as they are revolutionary.
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